Cart is empty Terms & Conditions
1. Agreement
These Terms & Conditions govern access to and use of fisherproestore.com, including browsing, account registration, product enquiries, cart activity, checkout, payment, order fulfilment, shipping, returns, refunds, exchanges, and customer support. By using this website or placing an order, customers agree to these Terms & Conditions.
2. Business Information
This website is operated by FISHERPRO ESTORE SDN. BHD, registration number 202601034113 (1696208-H), contact email fisherproestore@outlook.com, and business address 53-1A, 9 BOULEVARD JLN TU 49A, 75450 AYER KEROH, MELAKA. The website name is fisherproestore.com.
3. Products
We sell fishing equipment and related accessories, which may include hooks, lures, floats, reels, tackle boxes, fishing bags, bobbers, sinkers, and other fishing products. Product descriptions, photos, specifications, colours, sizes, packaging, and included accessories are for customer reference and may vary slightly.
4. Customer Responsibility
Customers are responsible for reading product descriptions, checking sizes, quantities, compatibility, intended use, shipping details, return rules, and checkout information before placing an order. Fishing equipment should be used responsibly, safely, and according to applicable fishing laws, local regulations, and safe handling practices.
5. Pricing
Prices are displayed on the website and may be changed from time to time without prior notice. We try to keep pricing accurate, but errors may occur. If a pricing or listing error is discovered after an order is placed, we may contact the customer to confirm, correct, cancel, refund, or adjust the order as appropriate.
6. Orders
An order placed through the website is an offer to purchase the selected products. We may accept, reject, cancel, or hold an order where there is payment failure, stock unavailability, suspected fraud, incorrect information, listing error, courier restriction, unreasonable request, or other operational issue.
7. Payment
Customers must provide valid payment through the available checkout methods. Orders may not be processed until payment is confirmed. Payment provider rules, bank processing times, fraud checks, gateway availability, and transaction limits may affect payment completion.
8. Stock Availability
Stock availability shown online may change without notice. If an item becomes unavailable after purchase, we may contact the customer to arrange a replacement, partial fulfilment, refund, cancellation, or other suitable solution.
9. Shipping and Delivery
Shipping is handled according to our Shipping Policy. Delivery timeframes are estimates unless expressly stated otherwise. Customers must provide accurate delivery details and cooperate with courier delivery requirements.
10. Returns, Refunds and Exchanges
Returns, refunds, and exchanges are handled according to our Return, Refund and Exchange Policy. Customers must contact us within 24 hours of receiving the parcel for damaged on arrival, incorrect item, missing item, or defective on arrival claims. Evidence may be required before approval.
11. Safe Use of Fishing Equipment
Fishing products may include sharp hooks, small parts, weighted items, metal components, or items that can cause injury if misused. Customers are responsible for safe handling, storage, installation, and use. Products should be kept away from children unless supervised by a responsible adult.
12. Website Content
All website content, including text, images, layout elements, product descriptions, logos, and store materials, is provided for shopping and informational purposes. Customers must not misuse the website, attempt unauthorised access, interfere with security, scrape data unlawfully, upload harmful content, or use the website for fraudulent or illegal activity.
13. Accounts
Customers who create accounts are responsible for maintaining accurate account information and protecting login credentials. We may suspend or restrict access if we detect suspicious activity, misuse, fraud risk, or violation of these Terms & Conditions.
14. Limitation of Liability
To the fullest extent permitted by law, FISHERPRO ESTORE SDN. BHD is not liable for indirect, incidental, special, or consequential losses arising from website use, product misuse, delivery delays, customer handling, third-party service issues, or circumstances outside our reasonable control.
15. Changes to Terms
We may update these Terms & Conditions from time to time. The latest version published on fisherproestore.com applies to website use and orders from the date of publication.
16. Contact
For questions, contact FISHERPRO ESTORE SDN. BHD at fisherproestore@outlook.com.